Siebel 20/21 Developer Essentials II

Course DateStart TimeEnd TimeTime ZoneLocationDaysPrice
Jan 23, 202309:0005:00ESTToronto - In Class or by Video Conference5$5,000 USDPurchase
Apr 24, 202309:0005:00EDTToronto - In Class or by Video Conference5$5,000 USDPurchase
Jul 24, 202309:0005:00EDTToronto - In Class or by Video Conference5$5,000 USDPurchase
Oct 2, 202309:0005:00EDTToronto - In Class or by Video Conference5$5,000 USDPurchase


Siebel CRM 20/21 Developer Essentials II

The Siebel CRM 20/21 Developer Essentials II course is a comprehensive, modular training. Following a concise case study with real-world aspects, students learn how to configure and customize modern versions of Siebel CRM (IP 17 and higher, including Siebel CRM 21.x). The content is also applicable to any prior version (Siebel CRM Innovation Pack 17 or higher, including Siebel 18, 19, 20 and 21). The training is beneficial for IT Professionals, Application Developers and Consultants with no or limited prior Siebel CRM knowledge who aspire to become Siebel Developers.

Duration: 5 Days


  • Familiarity with web-based software applications and Microsoft Windows
  • Experience with development/administration of enterprise applications and/or CRM (suggested)


  • Introduction to Siebel workflow processes. Develop, test and deploy workflow processes
  • Understand and develop UI Tasks
  • Introduction to scripting concepts and debugging
  • Understand how to migrate/deploy changes from development to test/production environments
  • Introduction to Siebel EAI, EIM, Web Services and Portal Framework
  • EAI Siebel Adapter, Integration Objects, EAI Workflow, EAI Converter Services
  • EAI Data Transformation Engine, EAI Dispatch Service
  • Concepts of data federation with external tables, EBCs, custom business services and VBCs
  • How to display external web content in Siebel CRM and vice versa
  • Inbound and Outbound Web Services
  • Inbound and Outbound REST API (data, workspace, service)
  • Importing, Exporting, Merging and Deleting data in batches with EIM
  • Introduction and customization example for DISA
  • Introduction and configuration of CalDAV and CardDAV integration
  • Introduction and real-world examples of Siebel Test Automation for unit testing and lights-out testing with Jenkins
  • Brief overview into Server Configuration for developers
  • Brief overview into Server Management for developers
  • Overview of application security concepts
  • Overview of Usage Pattern Tracking and Siebel Application Response Monitoring
  • Introduction to Open UI concepts, Manifest, Simple PM/PR, Event Handlers
  • Siebel 20 Installation
  • Steps to install Siebel Server environments
  • Overview of integration with Oracle Business Intelligence and BI Publisher
  • Introduction to connected and disconnected Mobile Applications
  • Deployment options for Siebel CRM with containers and Cloud
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