| Course Date | Start Time | End Time | Time Zone | Location | Days | Price | |
|---|---|---|---|---|---|---|---|
| Call for In Class or Live Virtual Dates | 4 | $2,595 USD | Purchase |
Microsoft Dynamics 365 Commerce Functional Consultant
Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This course covers the essentials for the role.
Duration: 4 Days
Prerequisites
- General understanding of Commerce principles
- Core Microsoft Dynamics 365 skills (or MB-300 certification)
Audience
- Dynamics 365 Consultant who wants to learn Commerce
- Retail Analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family
Learning Objectives
- Configure Dynamics 365 Commerce Headquarters
- Configure products, prices, discounts, loyalty, and affiliations
- Manage Point of Sale (POS) in Dynamics 365 Commerce
- Configure and manage Dynamics 365 Commerce call centers
- Manage e-commerce
Topics
- Get Started with Dynamics 365 Commerce
- Configure Commerce Headquarters
- Products and Merchandising
- Retail Pricing
- Loyalty and Customer Experience
- Point of Sale
- Configure and Work with Call Centers in Dynamics 365 Commerce
- Work with E-Commerce in Dynamics 365 Commerce
- Manage Order Fulfillment and Inventory in Dynamics 365 Commerce
- Work with Dynamics 365 Fraud Protection
