ITIL ® – Information Technology Infrastructure Library in Toronto
DesTech is an Accredited Training Organization as well as an Accredited Training Affiliate offering ITIL training courses that lead to ITIL certification. With an impressive student certification pass rate, DesTech is your choice for all your ITIL needs.
ITIL is the most widely accepted approach to IT Service Management (ITSM) in the world. ITIL training helps individuals and organizations use IT services to realize business improvement, change, transformation, and growth.
- Manage business risk for your services
- Minimize service disruption
- Ensure the quality of services matches customer needs and expectations
- Build and maintain positive business relationships with customers and improve customer satisfaction
- Quantify and clearly demonstrate the true value of the services provided
- Benchmark services and maximize return on investment
- Ensure that the business and customers are not affected by unexpected service failures
- Support business change at the speed your customer needs, while ensuring a stable and low-risk environment
Our courses and instructors routinely receive glowing reviews and our team of instructors have over 75 years of combined experience in the IT industry. With an impressive student certification pass rate, you can take ITIL training in the following categories: