MB210T01: Dynamics 365 for customer engagement for sales

Course DateStart TimeEnd TimeTime ZoneLocationDaysPrice
Call for In Class or Live Virtual Dates1$795 USDPurchase


Dynamics 365 for Customer Engagement for Sales

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers, tracking data against sales goals, automating your best practices, learning from your data and more. Go step by step from lead to opportunity to closed deal. Using the applications available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Duration: 1 Day


  • Familiarity of business applications and the desire to customize and implement them for your business


  • Functional Consultants

Learning Objectives

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data


  • Sales Overview
  • Working with Opportunities
  • Quotes to Orders
  • Sales Analytics and Insights
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