MS720T00: Microsoft Teams Voice Engineer

Course DateStart TimeEnd TimeTime ZoneLocationDaysPrice
Call for In Class or Live Virtual Dates3$1,995 USDPurchase


Microsoft Teams Voice Engineer

In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. You will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Duration: 3 Days


  • Intermediate knowledge from the MS-700: Managing Microsoft Teams course: plan and configure a Microsoft Teams environment; manage chat, teams, channels, and apps; manage calling and meetings; and monitor and troubleshoot a Microsoft Teams environment


  • Microsoft Teams Voice Engineers
  • Individuals working to earn the Microsoft Teams Voice Engineer certification by passing the MS-720 exam in addition to Exam MS-700: Managing Microsoft Teams

Learning Objectives

  • Plan and configure Microsoft Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Configure and deploy Direct Routing
  • Configure, deploy, and manage Teams devices
  • Monitor and Troubleshoot Teams Phone


  • Plan and Configure Teams Phone
  • Manage Teams Phone
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