Oracle Service Cloud Learning Subscription

Enable the full power of your Oracle Service Cloud application with an Oracle Service Cloud Learning Subscription. This all-digital learning solution is ideal for implementers, administrators, and customer project team members seeking in-depth training on Oracle Service Cloud.

Access comprehensive, high quality training videos delivered by Oracle experts. Practice what you learn with hands-on labs using live cloud environments. This subscription includes one attempt at each Oracle Cloud implementation certification exam included in this subscription, enabling you to become Oracle certified.

Learn how to implement your cloud applications through step-by-step demonstrations, real world examples, and practical applications. Furthermore, the training in this learning subscription is updated with each new product release enabling you to stay current on key product enhancements.

What’s Included

• Access to content 24/7 for one year
  
• Oracle expert instruction
  
• Hands-on lab exercises
  
• Instructor Q&A

Job Roles

• Implementers
  
• Administrators

Cloud Services

• Service Center
  
• Digital Customer Service
  
• Knowledge Management
  
• Field Service
  
• Intelligent Advisor

Learning Paths

• Getting Started with B2C Service
  
• What’s New in B2C Service for 19D
  
• What’s New in B2C Service for 19C
  
• What’s New in B2C Service for 19B
  
• What's New in Oracle Intelligent Advisor 19B and 19C
  
• Essentials for B2C Service Products
  
• Become a Certified Service Center Implementer
  
• Become a Certified Digital Customer Service Implementer
  
• Become a Certified Field Service Implementer
  
• Become a Certified Knowledge Management Implementer
  
• Become a Certified Intelligent Advisor Implementer
  
• Manage and Maintain B2C Service
  
• B2C Service Administration Essentials

Certification Exams Included with this Subscription

Gain professional recognition for your expertise by earning an Oracle Certification. This learning subscription provides you with one attempt to take each of the following Oracle Certification exams, at no additional charge, during the subscription period. Pass an exam and earn an Oracle Certification.

• Oracle B2C Service Integration and Development 2020 Implementation Essentials (exam # 1Z0-1034-20)
  
• Oracle Field Service 2020 Implementation Essentials (exam # 1Z0-1003-20)
  
• Oracle Intelligent Advisor 2020 Implementation Essentials (exam # 1Z0-1035-20)
  
• Oracle Knowledge Management 2020 Implementation Essentials (exam # 1Z0-1037-20)
  
• Oracle Service Center 2020 Implementation Essentials (exam # 1Z0-1038-20)